The science of creating exceptional value for customers

I have been thinking about companies that create exceptional value for customers. These companies generate higher levels of value with their customers while other companies fail to gain any traction or are easily replaced. Is there a formula for creating and measuring exceptional value? Who is your customer?Knowing your…

The paradox of winning

What happens when a company has industry-shifting success, how does the industry responds, and how the company itself changes in response to this success.…

Learning and Unlearning Revisited

Previously I wrote about executives reacting to Netflix's approach to releasing all of their episodes at one time and the shortcomings of not being more open-minded or curious. After I finished and published the post, I serendipitously discovered a post by Paul Graham that captured the same idea only with…

On Learning and Unlearning

In a recent interview on Founders Journey, Thomas Tull (Founder of Legendary) reminded me that the concept of releasing a whole season all at once (kicked off by House of Cards), brought to consumers by Netflix, was groundbreaking. What struck me was that Tull went on to explain how people…

No-Codish: How I learned to embrace No-Code tools

It seems like everywhere I look (or at least in my social media bubble 🙂) lots of people are talking about the No-Code movement. No-Code tools enable non-technical people to build applications through web and mobile apps that work as a replacement for traditional application development. Reconsidering the value of No-CodeInitially,…

Anything worth reading is worth re-reading

After you finish a really good book it changes you. It changes the way you think, provokes new thoughts and adds a new part to the prism on which you view life. The novel concepts introduced are often adopted temporary into our everyday life over time we either maintain this…