I created a multiple-choice quiz using Claude AI + book highlights.

Recently, I have dedicated more time to sharpening my knowledge in my profession as a product manager. This means studying the latest best practices in product management. When I read, I thoroughly highlight key insights in the text using Readwise. Effectiveness of the quizSimply revisiting highlights is helpful, but I've…

The science of creating exceptional value for customers

I have been thinking about companies that create exceptional value for customers. These companies generate higher levels of value with their customers while other companies fail to gain any traction or are easily replaced. Is there a formula for creating and measuring exceptional value? Who is your customer?Knowing your…

The paradox of winning

What happens when a company has industry-shifting success, how does the industry responds, and how the company itself changes in response to this success.…

Learning and Unlearning Revisited

Previously I wrote about executives reacting to Netflix's approach to releasing all of their episodes at one time and the shortcomings of not being more open-minded or curious. After I finished and published the post, I serendipitously discovered a post by Paul Graham that captured the same idea only with…